Terms of Service

EZER Health Club

SMS Messaging Terms & Compliance

1. Program Description

This SMS messaging program sends appointment confirmations, appointment reminders, scheduling updates, membership notifications, consultation reminders, and customer support messages to individuals who have scheduled an appointment, consultation, membership, or requested information from EZER Health Club through our website or scheduling forms and who have explicitly opted in to receive SMS notifications.

Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages may include:

• Appointment confirmations
• Appointment reminders
• Membership updates
• Rescheduling or cancellation updates
• Customer support communications related to requested fitness, wellness, recovery, and medical wellness services

2. Cancellation Instructions

You can cancel the SMS service at any time by texting “STOP” to the same number that sent you the messages. Upon sending “STOP,” you will receive a confirmation message acknowledging your unsubscribe request. After confirmation, you will no longer receive SMS messages from us.

To rejoin, you must opt in again through our website or scheduling forms.

3. Support Information

If you experience issues with the messaging program, reply “HELP” for assistance or contact us directly at:

• Email: [email protected]
• Phone: +1 (661) 723-5204

Support is available during normal business hours.

4. Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to and from your mobile device. Message frequency varies based on your appointments, memberships, consultations, and interactions with our services.

For questions regarding your text or data plan, please contact your wireless provider.

6. Supported Carriers

Our SMS program is supported by major U.S. carriers, including:

• AT&T
• T-Mobile
• Verizon
• Sprint
• Most regional carriers

7. Age Restriction

You must be 18 years of age or older to participate in our SMS messaging program.

8. Privacy Policy

For information regarding how we collect, use, and protect your data, please review our Privacy Policy on our website.

https://ezer-health-club.ai-clinicgrowth.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding SMS communications.

General Terms

This website (the “Site”) is owned and operated by EZER Health Club (“Company,” “we,” or “us”). By accessing or using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific services or features offered on the Site.

Accessing the Site in any manner, whether automated or otherwise, constitutes your agreement to these Terms of Service.

We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on this Site, and continued use of the Site constitutes acceptance of the revised Terms.

Intellectual Property Rights

Our Limited License to You

All content on this Site, including text, graphics, logos, images, and other materials, is the property of EZER Health Club or its licensors and is protected by applicable intellectual property laws.

This Site is provided for your personal, non-commercial use only. You may not:

• Copy
• Reproduce
• Distribute
• Modify
• Exploit any content without prior written permission

You may download or print a single copy of individual pages for personal, non-commercial use, provided all copyright and proprietary notices remain intact.

Your License to Us

By submitting or posting any content (including comments, testimonials, photos, videos, or other materials) through the Site or related digital platforms, you represent that you own or have permission to use such content.

You grant EZER Health Club a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to:

• Use
• Reproduce
• Modify
• Distribute
• Display

such content for lawful business purposes.

Disclaimers

This Site may contain links to third-party websites. We do not endorse and are not responsible for the content, products, or services offered by third parties.

All information and services provided through this Site are offered “as is” without warranties of any kind, express or implied. Information presented on this website is for informational purposes only and should not be considered medical advice. To the fullest extent permitted by law, we disclaim all warranties, including merchantability and fitness for a particular purpose.

You agree to indemnify and hold harmless EZER Health Club, its owners, affiliates, employees, and agents from any claims or damages arising from your use of the Site or violation of these Terms.

Online Commerce

Certain sections of the Site may allow purchases of memberships, wellness programs, or products, as well as purchases from third-party vendors. We are not responsible for the quality, accuracy, or reliability of third-party products or services.

Any transactions with third parties are solely between you and the third party. EZER Health Club is not liable for any loss or damage resulting from such transactions.

Registration & Passwords

You may be required to create an account to access certain features. You agree to provide accurate and complete information and are responsible for maintaining the confidentiality of your login credentials.

If you believe your account has been compromised, contact us immediately at [email protected].

Termination

We reserve the right to suspend or terminate your access to the Site at any time, without notice, if we believe you have violated these Terms or engaged in unlawful or inappropriate conduct.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Changes to Terms of Service

We may update these Terms of Service from time to time. The most current version will always be posted on our website with the effective date.

Contact Information

EZER Health Club
1051 Columbia Way, Suite 202
Lancaster, CA 93534
United States

Phone: +1 (661) 723-5204
Email: [email protected]